Reviews

At Adept Automotive, we’re proud of the work we’ve done for drivers. We encourage our customers to honestly assess their experience with our auto mechanics as we strive to maintain our reputation as the best auto repair service in Toney and Madison. If you’re looking for an independent opinion on our performance, please browse through our collected reviews:

5

As Adept’s stated goal is that each customer be blown away with the customer service they encounter. I certainly was blown away. Ryan and in fact the entire staff made me feel as though I was their only customer, I was the primary reason they came to work that day. My problem was diagnosed in a timely fashion the price was below what a dealer had “estimated “. Ryan’s was not an estimate but the amount I paid. They drove me home since my repair was lengthy and I did not want to wait at the shop. Then when my truck was repaired they came and drove me back to my truck. By the way their customer waiting facility was top notch and I could have comfortably waited there. I was very well pleased with the entire experience. I have found an auto service home at last.

5

This was my first visit and I found the customer service personable and professional. The needed repairs were accomplished to my satisfaction. I'll be back.

Thank you for the review Mr. Abney! Thank for the opportunity to service your vehicles and we look forward to continuing to serve you in the future.

- Adept Automotive
5

Check Engine Light

Thank you for the review! I'm glad we could get your check engine light repaired on your Dodge!

- Adept Automotive
1

May be the place for some individuals just not me.

I appreciate you leaving a review and I'm sorry the experience did not meet your expectations. Please give me a call at your convenience so we can discuss further and improve our experience. Thank you!

- Adept Automotive
5

We can call or text and Ryan is responsive. Fast service and we have been blessed to find him. Customer service is awsonme.

5

Quick, friendly service. No charge for running the diagnostics. Super easy to schedule my appointment online for the following week and BONUS, they had The Office playing in the waiting room! 👏🏼🤩 I will be back!

Thank you for the review! We'll definitely be keeping the Office here anytime you want to watch it.

- Adept Automotive
5

Great Experience. Honest answers, great warranty and reasonable prices. Ryan and his team did a great job! Definitely would recommend and will use again!

We appreciate the review and look forward to being able to serve you in the future!

- Adept Automotive
5

For this being a new shop they just opened, this place is really got it together. All of the mechanics have a great attitude. They display professionalism and a wide knowledge base despite the fact that I have an older model vehicle. The waiting room area itself is also pleasantly well stocked and maintained. The office staff were all very professional and explained all associated costs my visit listing multiple options and even offering financing if necessary for larger repairs.

Thank you for the in depth review! We're here to serve the community for any auto repair needs and we're happy to help!

- Adept Automotive
5

Quick turnaround on my AC fix. Will use again.

We appreciate the review Mr. Speegle and we're glad we could your air conditioning blowing cold again!

- Adept Automotive
5

Happy Friday Ya’ll! I have to give big kudos to Adept Auto Repair for identifying an issue (that several places have ran diagnostics, “repaired/ replaced” only to continue to have issues with my car) in less than 24 hours! Even with my concerns, they assured me they would back their work and their word. It was my 1st time to use them, and I assure you - if I have future needs with auto repairs, I will go back to them! They were: Professional from the 1st call, returned EVERY call, quoted and charged exactly what they said, suggested an additional replacement (that needed to be done), told me they checked over main operational parts and let me know they were all in great shape, and really had my car repaired the same day (it was past closing time) and called 1st thing the next day to tell me it was ready! If you are looking for an HONEST repair shop - not necessarily the cheapest- that does QUALITY work for a REASONABLE cost that stands behind their work - Adept Auto is the go to! Great job and Thank you!!